Hello and welcome to the orientation for the Integrative Health Coach Professional Training Foundation Course in the online format.
You orientation is going to involve the following. We will navigate your course site including:
We'll also touch on your weekly webinar sessions.
Here you will find your course site log in page. This web page address has been provided to you in your course information including the documents you have received for how to log in and access your course site and WebEx.
You will find that URL here at the very top, it is dukeim.learningcenter.com/programs
We recommend that you bookmark this page on your internet browser for easy access. You will log in using your email address and unique password you created during the application process for the Foundation course. If at any point you cannot remember your unique password you do have an option for the forget password function, where you will be sent an email and directions to update your password.
Typically, after logging in to the learning center it will open on the “My Courses” page. We will come back to this page in a few minutes to walk through the course.
Let’s discuss how to access your profile and update any information first. You should always see your name in the upper right-hand corner here of your learning center. If you click on the small drop down arrow you'll see a variety of pages including "My Account." By choosing “My Account,” you can change any of your information, including your preferred email address, your name, your postal address, degrees, etc. Any time you update information, scroll all the way to the bottom of the page and click “Update Information” to save any edits.
To return to the “My Courses” page, look to the upper right, just to the left side of your name. "My Courses" is organized into two sub-headings. Courses that are in progress and those that you have completed. You will see on this particular user profile that there are several courses listed.
You should always see in your "My Progress" section "Foundation Course (Online: Cohort and the number of your cohort)" You will also see the section that you are registered in. For this particular user it's the Monday section.
You can click on the program name and that will take you into the course site. We will go across and look at each of the tabs for the course now.
The very first tab is the “Overview” tab. This tab provides information about the course including the learning objectives and Continuing Education Credit information.
The "Course Components" tab is a tab that you will access frequently. It is a little complex so we will come back to that in just a moment.
You will see a "Discussions" forum tab. This is a place where you can begin discussion threads with each other. I recommend starting with the very first thread, a welcome to the course. Here you can introduce yourself to your class colleagues.
The "Resources" tab has information that will be extremely helpful for you during the course itself. The very first resource is called "Your Cohort." This is a listing of all your classmates for this course. It includes those who are in the Monday night section and those in the Tuesday morning section. You’ll find first name, last name, email address where they are from and their telephone number. You can sort by any field so if you are looking for someone in particular you can find them here. You also have several additional downloadable items that you may find helpful throughout the course. I will point out a few of those here that you definitely want to download.
One is your course manual. We will routinely reference your course manual as your core reading material for the course. I recommend that you open this document and download a copy for yourself. You can also print a copy at any point.
The Personal Health Plan is another item that we will routinely utilize in our course, and we may have you write information within or complete it for yourself. Again, you can use the download and the print function to have this readily available for yourself.
The other items listed here are resource materials including a full Personalized Health Plan Manual, Duke's Wheel of Health graphic and some core coaching materials, the Essential Elements of Coaching, the Duke Integrative Health Coaching Process Model and the Process Model with Strategies. These are all fantastic resources that we highly recommend you download, and you may find them useful in print format as well.
The final two tabs are a "Frequently Asked Questions" tab that will take you back to the Duke Integrative Medicine website for any frequently asked questions and a "Help" tab should you need any support. If you're having technological issues with the course site we recommend contacting support@learning.net. If you have course content related questions, contact dukeimprograms@duke.edu.
Let's navigate back to your "Course Components" tab. This is the course tab, which you will use most frequently. It is organized according to the weeks of the course. Clicking on the small sub-arrow for each week will open up the course requirements for that week.
This is “Week 1” and this is your “Orientation” week. Here you will find the "Orientation" component. When you click the "Launch" button, it will open the orientation component. Please read through this material, it is a high-level overview of what to expect in the course and the course components. When you've completed reading this item you can simply close it, and you'll notice it will auto-update and mark you as complete.
The "Materials Use Agreement" is the second component. We provide a variety of materials to you in your course site that you are welcome to utilize with your coaching clients within the context of this agreement. We ask that you read the “Materials Use Agreement” and at the bottom, it will ask you for your password, you will enter in your password, and hit "Submit." You have the option to click to print a copy of that document for your own record keeping. Once you've closed the component, you will see that it will auto-mark as complete.
The final component for your orientation week is a web-based training, "Transformation of Healthcare." You can either use the launch button or click on the name of the component, and it will launch the component. It does take a moment or two to launch, so we ask for your patience with this process. In your web-based trainings you will see the main navigation menu down the left side of the web-based training. As you pop open the navigation menu by clicking on the triangle to the left of the section title, you will see the sub-pages provided. As you complete the training, you will want to be sure to navigate through all of the sub-pages.
There are interactive features in these as well. Each section typically includes a knowledge check so you can test whether or not you have comprehended the information.
If at any point you have to stop in the middle of a web-based training, you can simply close it. It will not mark as complete yet, and in the future when you return to the web-based training it will ask you, “Do you want to resume where you left off?”. You can click “Yes”, and it will take you right back to the previous page you were on. When you finish a web-based training, always navigate to the final page and click to confirm you have completed the web-based training. Now when you close it, it will automatically mark it as complete.
Now let us look at the following weeks of your course. What I am going to do is to click on the "Show All Sections." That is going to show every single week of the course. You will notice something here. "Week 2" materials have launched and that is correct. We want you to have access to the materials for following week's webinar so you are prepared and ready when the webinar begins. Each Wednesday the materials for the next week will launch. On the Wednesday of “Week 2”, the “Week 3” materials will launch. On the Wednesday of "Week 3," the materials for "Week 4" will launch. And so on. Those will happen automatically, there is nothing in particular you need to do to make that happen. It is an automatic pattern.
Let's take a look at what you can expect here. The very first component you will see for each week is called "Pre-work." Your “Pre-work” component is a reminder of any materials and handouts you may need for that week's webinar. If there is a particular preparatory assignment, it is listed here. Any required handouts are linked here. We ask that you open those handouts and just as before, you can either download or print a copy to have readily available during your webinar. Once you've opened your pre-work, reviewed the preparatory assignment, and you've downloaded the material, you can close it, and it will automatically mark itself as complete.
Each week you will have a group webinar session. To access your webinar session, you will click on the "Group Session" component. At the very top, it will tell you the group session number, the day of the week, the date, and the time of day of your session. The “Go to meeting" link and the password for the session are found here on your group session component. There is a pre-work reminder and brief description of the group session's focus. There are also reminders for guidelines for the group session etiquette and how to access the recording if needed. On the date and time of your group session, you will come to the green "Go to meeting" link. You will click on the link, and it will take you to the landing page of your meeting. You should follow the instructions provided for using WebEx training center for your webinar sessions. In particular, how to enter your name (first and last), email address, and session password.
You will note as the group session component is closed it did not auto-complete itself. Completion is marked manually by Duke IM staff by Wednesday of each week.
For each week, there is a "Group Session Recording" and a "Group Session Quiz." We post the recording typically within 48 hours of the session. If you miss a webinar session, you are required to listen to the recording AND take the corresponding quiz. Again, for those who miss the live webinar session you are required to listen to the recording and you are required to complete a short quiz. If you were present for the group session, you are not required to listen to the recording or take the quiz.
Please make note to yourself you may only miss two live sessions. We expect you to be present for the live sessions. We also know that life happens so we give you a little wiggle room with the ability to miss two live sessions.
Each week you will also have a "Homework" component. You should open the homework component and read the assignment. The homework might be web-based trainings, or reading in your course manual, or a reflective writing activity. Please be sure to check your homework component each week. Once you are done you can simply close it, and it will mark as complete.
In future weeks of the course, you may notice different types of weekly materials launch. There will be more web-based trainings, and you will begin to see additional sample coaching demonstration videos. You are required to complete those components.
Let’s talk a little bit about what to expect in the webinar sessions. These are not pre-recorded sessions. These are live instructor-led sessions, which you will attend in live time.
For your technology requirements, you will need:
For your weekly webinar sessions, as a reminder, you will find those links in your course site, each week in the “Group Session Component”. You will click on the green "Go to meeting" link and you will log in to the live webinar with your name and the password, which is "coach". Please enter your first and last name. We often have individuals in the course with the same first name. Please enter you first and last name to ensure your attendance is tracked correctly.
What can you expect each week from your weekly webinar sessions? Your webinar sessions will include live instructor interaction, with visual slides to present the course content, and frequent video demonstrations to reinforce the teaching concepts. The instructor will pause along the way for the group to share and interact— what is intriguing, what are you learning, and what questions might you have?
In many of the sessions, we will use the webinar platform to move from one large group into smaller, private breakout rooms. There you will work in small groups to develop your own coaching skills and begin putting into practice what you are learning.
Before moving into the breakout rooms, you are assigned into either a “presenter” role or an “attendee” role.
If you are assigned as a “Presenter” you'll see prompts that say, “You've been assigned as a presenter, do you want to start the room?” You'll always click “Yes.” And the second prompt you'll see is, “Your audio conference will be switched from the main session to the breakout room, do you want to continue?” You'll always select "Yes."
If you are in an “Attendee” role your first prompt will be an invitation from the assigned presenter in your room. It will include their name and it will say, something along the lines of, “John Doe has invited you to a breakout session, do you want to join?” You'll always select "Yes." And then you'll also get that second prompt that, “Your presenter has started their voice conference. Do you want to participate?” You'll always select "Yes."
Once you move into your private breakout room there are some additional functionalities. You have detailed instructions for that in your WebEx training center informational handout that can be found in the Resources tab of your course site, as well as in your email. Please review that information before attending your first live webinar.
Typically, once you are in a breakout room, the webinar technical support staff will end your breakout session at the pre-determined time. When you see a pop-up message saying that your session is ending, you do not need to do anything special. Just wait until the room closes. When you receive a prompt asking to reconnect to the main room audio, please always select "Yes."
That takes us through the orientation for this course. We are excited to spend the next several weeks with you in your training to become Integrative Health Coaches. We look forward to having you on the weekly webinars. Thank you everyone for listening to this orientation recording, and we wish you the best of luck in the course.